We've been looking at bed and bedding in Singapore for over 2-3 years. This was by far the best experience. They have limited stuff but only high quality. Their store is tough to find, block 69 is above block 61. There is no shop front. But all this helps in them supplying superb quality at a reasonable price. We came to just buy duvet and ended up buying mattress, 3 duvets, and sheets. Jasen was one of the most knowledgeable considerate sales person. Be careful if you end up interacting with him, you'll end up parting with your money but at least leave happier.

Love the quality of the bedsheets and towels we got from Oak & Sand. When we self-collect our order from the showroom, Ryan has been very helpful and patient in sharing with us the different bedsheet fabrics of the bedsheets and bedding products which they have done intensive R&D. They really take pride in delivering quality bedding stuff. Very passionate! Will support them again soon. Highly recommended!!

It’s very good quality and water absorption is very satisfactory. Highly recommended for personal use or gift to others❤️. Good packaging too.

Came across this brand for cdl development, will continue to purchase bedsheets from oaksandsand:) so comfy and friendly customer service staffs! Everyone Shld own one!

I love bedding from Oak and Sand. Their Giza Egyptian cotton is the best I’ve used. Their customer service is fast and responsive. Returning an item or getting help from their is breeze. I have high praise for their products.

I’ve decided to try the bedsheets from Oak and Sand as my family was moving into our new place. We were initially hesitant because of the price but we visited the showroom to get a feel of the material. Boy were we impressed with the staff’s knowledge, setup of the place and the material of the sheets. They had samples available and even had beds set up with the sheets for you to lie in and get a feel of the material. I feel most places let you touch, but not lie in there like you’re at home. One month since getting the sheets and we are enjoying our sleep so much! We got the move in bundle so the towels and duvet are amazing too! Highly recommended!!!

This is the only place I’ll go to for my bed linen, pillows and towels in Singapore. Their quality, delivery, and service is absolutely top class. The packaging for each item is done with such care. Have also purchased their recent loungewear collaboration, and it’s so comfy. My go to and definitely a customer for life. Thanks for the amazing service and quality!

Exceptional experience shopping for our bedsheets at Oaks and Sands. Wanna shoutout to Jansen who provided an amazing service for us during the entire process! We will definitely be back for our next set :)

I have the pleasure to interact with Elly & Felicia of Oak & Sand. I want to take a moment to thank both of them for the exceptional customer service! Their promptness, professionalism, and attention to detail exceeded my expectations and made my shopping experience very enjoyable.

Ordered the move in package in late Aug, but only got my pillows and duvet on 16 Sep. 1. It was only communicated to me that the pillows were delayed. When I opted to receive the other items, I did not receive the duvet. The initial response was that the pillows were due to arrive in the 1st week of September. 2. The first week of September came and went. I messaged the Whatsapp number on 6 Sep (Friday) morning, asking for an update, and they only replied in the evening, around 7pm. Again, no mention of the duvet until I asked specifically if the duvets were delayed as well. Again, the update was that the pillows were due to arrive in the next week. A free set of pillowcases were offered as compensation for the delay. 3. The next week came and went. Again, I texted on 13 Sep (Friday) and asked for an update. Finally they said the shipment was in and they were shipping the items out. 4. I only received the items on 16 Sep (Monday). And they didn’t include the set of pillowcases. I love the quality of the the bedsheets and pillows, but their customer relations really needs work. Edit: They reached out to apologise - which I appreciate.

I had an exceptional experience shopping at Oak and Sand! As someone new to investing in high-quality bedsheets, I had a lot of questions, and the sales associates were incredibly patient and knowledgeable. They took the time to address all my inquiries, guiding me through their product range. I highly recommend Oak and Sand to anyone looking to upgrade their bedding with confidence!

first time customer here. i bought TENCEL Lyocell Premium Bedsheet Set - 2nd Generation bedsheet and pillowcases. . I purchase oak sand tencel bedsheet.this is my experience with them. I will say this is good bedsheet. After trying out for few weeks. Conclusion :bedsheet not easy test.

I had a wonderful experience at Oak & Sand recently! I purchased their TENCEL Naia bedsheet, and I'm absolutely loving them. The fabric is incredibly soft and breathable, exactly what I was looking for. A big shoutout to Jansen who helped me during my visit. He was incredibly welcoming and knowledgeable about all the different materials they offer. Jansen patiently explained the benefits of TENCEL Naia and I felt confident about my purchase thanks to his expertise. Overall, a great experience at Oak & Sand!

Bought their summer duvet back in December as a gift. My partner only started using the duvet a few months later. Quality was good, feels amazing, we loved it, all’s well. When we took out to air it this May, we realised that there was a small hole/slit/tear on the side. We reached out to Oak & Sand, explained the situation. Even though it was way past the warranty period, they still agreed to send a new piece over. Amazing post purchase customer service. Empathy 100%. We will definitely be purchasing from them again.

i came by with my partner and was assisted by Jansen. he was really helpful in the product selection phase and explaining. i bought all the bedsheets and pillowcases on the same day. i will be back for the throw pillow soon after i select my sofa 😉 see you soon Jansen! 100% recommend 👍🏻👍🏻

Came by with the intention to try but walked away with 2 sets of bed sheets and their super comfortable bolster. Can't wait for another buy for their pillow and throw pillow for my sofa. Superb quality and worth every dollar. Thank you Jansen for your hospitality and your knowledgable advice. Do look for Jansen and i will 100% recommend everyone to make an appointment with him to try Oak & Sand out 👍🏼 I bought the Naia bedsheets, can't wait to sleep in it

Bought a duvet, duvet cover and bath towel for my new home, and couldn't enjoy them more. Truly amazing products at great prices. Great service as well when i went down for a visit. Jansen was very helpful and accommodating. The particular duvet cover colour which i had wanted was out of stock, and he went the extra mile to offer me a loan set of duvet cover to tide me through. Will definitely go back to make return purchases :)

Great customer service by Jansen, he was very patient when i was deciding which bedsheet to choose and good at explaining to me the different types of bedsheets. also thank you to oaks and sand for the fast replies to my email. I chose Tencel x Naia and so far i like it, the pillow feels very smooth and very nice to sleep. Would buy more in the future

Great service from Jansen and team. Knowing my urgency, Jansen actually went to pack my bedsheets the same day he received it and the head of logistics actually hand delivered it to me also on the same day! Highly recommended to get their Tencel bedsheets and covers. Never regret purchasing from Oak and Sand and will buy again from them in the future!

Oak customer service is really 100%. I needed an item urgently and they were so helpful and responsive. Thank you for being so accommodating and the whole experience was super pleasant. Am already an existing user of their bedsheet, duvet and their quality is really lasting and good.

Had a very great experience purchasing bedsheets from Oak & Sand! This is my first purchase and I was in a rush for it bcs I’m moving in already + realize i didn’t have my bedsheets. Jim did a very great job in assisting me, arranging my delivery and was very responsive when i have questions. Now, my bedsheets are on the way (the very same day i bought it) and i know they’re of great quality bcs of the many good reviews i’ve heard! What impressed me the most is the service they had for the customers and i feel that is very commendable! CANT WAIT! 🤩

It was a pleasant online shopping experience for me as Leo made it extremely easy and fuss free by acceding to my multiple requests which include earlier delivery date, change of towel type and complimentary pillow cases for my Egyptian cotton move-in bundle set which was really a pleasant surprise! The Egyptian cotton really feels so comfy on my skin and they are definitely of premium quality! The next one I am eyeing on their website is their sink-in wide pillow! Thanks and keep up the great service!

Very comfortable and truly well made. Not my first purchase but this time, due to my own errors in the order, I got to experience their excellent customer service as well. Would definitely recommend!

They managed to deliver my parcel in a few hours upon purchasing from the showroom! Packaging was amazing with all the sleeves for individual sheets (bedsheet, duvet cover, bolster cover, pillow covers)! Love the colour and the Tencel material. Definitely an upgrade from my previous sheets! Will be able to sleep comfortably from now😍

Bought the Naia bedsheet set and couldn't be happier with the product - the sheets are thin and breathable, and the duvet is of such a luxuriously soft material that I cannot imagine going back to what I previously used. Most of all, the staff are proactive and friendly, and the after-purchase service is superb. Recommended!

I am not even kidding when i say I love my Giza Egyptian bedsheets and duvet covers from Oak and Sand. Its incredibly soft, exactly like good hotels, very cool to the touch and makes me sleep so well. I just went in to get 2 more sets because I cannot live without it anymore. I sleep so well with this bedsheet its amazing. Best best bedsheets I have ever slept on when I am not in hotels! And these days the weather is so hot but this bedsheet feels cool to the touch and keeps our body temperature down. Amazing fabric. Service is great too and delivery is fast and efficient. TOP NOTCH !

I was overseas and I need to get my new place ready on the day I fly back. As such, I have to rely on research on the internet. I "chatted" with Oak & Sand on whatsapp. Shaun replied almost straightaway. He understood what I wanted and gave me valuable advice to firm up my decision. I like the prompt and professional service. Bought 5 quilts and 5 pillows. They were delivered on the day I requested and all nicely packed. Hubby likes the pillows so much and I bought another 2 pillows yesterday. The quilts and pillows are very comfortable and of premium hotel quality. The price is also very reasonable for this level of quality and comfort. What make it worth the purchase is the excellent customer service delivered by Shaun. Truly recommend products and purchase from Oak & Sand.Thank you Shaun. 😊

This is the best Tencel bedsheet thus far in my collection. I had tried 3 other brands, this really blows my mind away. This Tencel X Naia collection is the most comfy and silky and super cooling even after washing it. Oak & Sand has found the best combo to get the best out of it! I am going to buy more of it slowly replacing all those others. The delivery was fast and it was well packed. The color matches the discribtion, this is the Jeju Ash grey. All in all a very happy sleeper and a new supporter of this brand!

Purchased multiple sets of bedsheets here and was always satisfied by the quality and comfort they provide. I also wanted to commend them on their excellent customer service. After realising that the bedsheets I purchased was out of stock, I reached out to Jim, hoping that I can change the bedsheet colour and expedite the delivery. Not only did Jim changed it for me quickly, he also understood my urgency and sent the bedsheets to me on the same day. Will definitely purchase more from them in future.

Customer service: - Excellent! - they replied to my questions in 1-2 days. - very nice and polite. - 30 day return policy works. I returned a soft pillow and cancelled an order for the medium pillow successfully (nothing really wrong with them, just didn't suit me, see pillow review below). They sent a courier to pick up the item from me at no extra charge. There was a slight hiccup with the cancellation, around 2 weeks after my request for cancellation, i received notifications that they were going to deliver it. I had to email them again to remind them of my cancellation. In the end, customer service resolved the issue and refunded my purchase accordingly, so everything ended well. - Such excellent service makes me very comfortable to buy from them again. Tencel sheets: - Lovely, velvety smooth and cozy! I've slept on them for 2 weeks, I no longer have the problem of a hot spot heating up behind my back. - tencel quality is pretty good, they actually feel slightly cozier and softer than Akemi's tencel sheets. Akemi's tencel is a bit cooler, but a bit rougher too. - sheets come in its own cute little tencel bag, very convenient for storage. - finishing of the seams are quite good, no loose threads. Bedsheet elastic is firm and snug. - deducted 1 star as unfortunately, after i washed the sheets (on delicate setting) and put them on my bed to try out for the first time, i noticed that there were 3 spots of pulled threads =:::( which i only noticed because they happened to be where my legs usually are in bed. I doubt this is due to the washing machine (the rest of the bedsheet and pillow cases are fine), so it's probably a defect. Since I bought the sheets at sale price (they still cost over $130) though, I decided to let it go. But it's not very acceptable for luxury sheets, I would definitely reject it if I had bought at full price. - that said, from the general good quality of the sewing/finishing, i guess this is probably a one-off defect, I am still willing to go back and buy from them (let's hope it doesn't happen again in my next purchase). Soft pillow: - large and fluffy, very nice to squish and hug. - had quite a strong smoky cardboard smell when it came; probably from storage conditions. However, I wash all my bedding before first use anyway; the smell went away after i threw it in the washing machine and tumble dryer. And yes, i'm glad to say the pillow was as good as new - large, fluffy and soft - after washing/drying. - there was a tiny bit of filling escaping from the seams at one spot (this was just after I opened the pack, before washing), though i couldn't really find any holes. When I tried to pick it off, more filling came out, so i stopped. I saw from reviews that someone else had this problem as well. But nothing seems torn, no obvious holes, if you stick it in a pillowcase, I guess it wouldn't matter. - in the end i returned this pillow because it was just too high for me as a back sleeper; it might suit side-sleepers more, or anyone who likes to hug their pillows. Would I buy from them again? - Yes. - Their sheets really feel very soft and comfortable to sleep on. I don't want to get out of bed! - The customer service is excellent; dealt with my questions and issues competently. I'm considering to switch all my bedding to them from now on.

I really love their bedsheets and the quality is impeccable! Their service is really amazing too. We had multiple questions about the material and how it can be washed properly and they patiently replied. After a few months of usage, we encountered a problem where we found holes in the bedsheet. We consulted them about it and they patiently helped us out and offered an exchange in the product. Leo was the staff who helped us out in the process and arrange the delivery to exchange our sheets without a fee. 10/10 will recommend ◡̈

Bought sheets for the first time for my super single mattress but they were a bit too loose. Reached out to oak and sand customer service and received a reply in less than a day offering an exchange of my current sheet and an additional single size bedsheet to test in order to figure out which works better. When I went down to the showroom for the exchange, had the pleasure of speaking to Leo who was extremely friendly and knowledgeable. He shared a great deal about the products and really helped to increase my general understanding of bedsheets. Overall it was a great experience and I am glad that such a fine company with such fine talent exists in Singapore. Will definitely pay oak and sand a visit again in future.

The sheets are amazing but what is mind blowing is their level of customer service. All companies should strive for this standard! Besides their amazing return policy (you can return them if you don’t like them for some reason), their customer service is so responsive, patient and helpful with any queries you have. Just wish that they had a more convenient location to touch and feel the products in real life!

Bought 3 sets of tercel x naia bedsheets and 2 duvets. Super amazed with softness of the sheets, a lot of detailed considered including zipper duvet cover with more than usual 4 corners secure points. Super love the comfort and will definitely purchase again!